P3S – Terms of Use

P3S by Platinum 3Sixty | Version 1.0 | Effective 3 November 2026

1. Who we are

P3S is provided by Platinum 3Sixty Ltd ("we", "us", "our"), a company registered in England and Wales with company number 11592029. Our trading address is Bullockstone Road, Herne Bay, Kent CT6 7NL, England. Our director is Jake Leyser.

You can contact us at enquiries@p3s.app. Our website is https://p3s.app and the app is at https://app.platinum3sixty.com.

2. About these terms

These terms are an agreement between us and the company or business that signs up to use P3S ("you" or the "customer"). The person who accepts these terms on behalf of the customer confirms they have authority to do so.

P3S is a business service for contractors. It is not intended for use by consumers. If you have signed an order form or chosen a plan, that order form or plan forms part of these terms. If there is a conflict, the order form or plan wins.

Our Privacy Notice explains how personal information is handled. The Data Processing Schedule at the end of these terms forms part of these terms.

3. The service

P3S is a web app (which can be installed on a phone or tablet like an app) for highway, surfacing and reinstatement contractors. Depending on your plan, it includes:

• shift job sheets;
• a library of site-specific RAMS / SWMS, with briefing signatures;
• toolbox talks;
• vehicle and plant checks, with defect emails and repair costs;
• a fuel log with receipt photos;
• timesheets;
• site reports with photos;
• material load tickets, recording the GPS position at the start and end of each load;
• site pins on maps, with a shareable link for drivers that does not need a login;
• stock records, with restock emails;
• enquiries, estimates and quotes, which can be emailed to your clients with an online accept link;
• weather warnings for planned shifts.

Some features use third-party services, such as map tiles from OpenStreetMap and Esri, optional what3words three-word addresses, and Google Maps links for directions. Those services are provided by their owners and may have their own terms.

We may improve, change or remove features from time to time. We will not make changes that substantially reduce the core service during a paid term without telling you first.

4. Accounts and logins

• You decide who in your business gets access to P3S (your "users") and what they can do.
• You are responsible for your users and for everything done under their logins.
• Each login is for one person only. Logins must not be shared.
• You must keep account details accurate and remove access promptly when someone leaves.
• Tell us straight away at enquiries@p3s.app if you think a login has been misused.

5. Free trial

• We may offer P3S on a free trial. The trial is free of charge.
• Either you or we can end the trial at any time, for any reason, by telling the other.
• During a trial the service is provided "as is", with no guaranteed uptime.
• When a trial ends, the rules on your data in section 14 apply.

6. Fees

• Prices are available on request. Your plan price, billing period and payment terms are set out in your order form or plan.
• Paid plans are invoiced monthly. Prices exclude VAT (or GST for customers in Australia).
• We will give you at least 30 days' notice of any price change.
• We will not charge you anything unless you have agreed to a paid plan.

7. Acceptable use

You and your users must not:

• upload or send anything unlawful, offensive, misleading or that you do not have the right to use;
• share logins or let anyone outside your business use your account (other than people you send driver links or quotes to);
• try to break, test or get around our security, or access data that is not yours;
• copy, resell or reverse-engineer P3S, or use it to build a competing product;
• overload the service or interfere with other customers' use of it;
• use P3S to send spam or unwanted messages.

8. Your data

• Everything you and your users put into P3S ("customer data") belongs to you.
• You give us permission to store and use customer data only as needed to provide and support the service for you.
• You are responsible for the accuracy of customer data and for having the right to put it into P3S, including telling your staff and clients how their information is used.
• For personal information in customer data, you are the controller and we are your processor. The Data Processing Schedule below sets out how we handle it.

9. Our intellectual property and your licence

We (or our licensors) own P3S, including its software, design, content, the P3S and Platinum 3Sixty names and logos. While these terms are in force, we give you a non-exclusive, non-transferable right for your users to use P3S for your own business. You get no other rights in P3S.

If you send us suggestions or feedback, we may use them freely to improve P3S.

10. Availability and support

• We will use reasonable efforts to keep P3S available and working well.
• We do not guarantee that P3S will be available all the time or free of errors. During a free trial there is no guaranteed uptime.
• We may need to take P3S offline for maintenance or updates. Where we can, we will do this at quiet times and give notice.
• Some features need a mobile signal or internet connection to work or to send information.
• Support is available by email at enquiries@p3s.app. We aim to reply within one working day.

11. Safety – the app supports, it does not replace

P3S is a tool to help you organise and record your work. It does not replace your own safety management system, your competent persons or your legal duties. In particular:

• you remain responsible for writing, reviewing and approving your RAMS / SWMS, and for making sure they suit each site;
• briefings, toolbox talks and signatures recorded in P3S do not on their own show that a person is competent or that a site is safe;
• vehicle and plant checks in P3S do not replace inspections, servicing or legal checks required for your vehicles and plant;
• weather warnings are for guidance only. Always check conditions on site and follow your own procedures;
• you must comply with all health and safety, highways, traffic management and environmental laws that apply to your work.

12. Estimates, weather and location accuracy

• Yield, tonnage and weather figures shown in P3S are estimates. Check them before relying on them for ordering, pricing or planning.
• GPS positions come from the user's device. They are typically accurate to around 3–5 metres and are not survey grade. Do not use them for setting out, surveying or locating underground services.
• Quotes and estimates you send through P3S are your own. You are responsible for their prices, terms and contents.

13. Liability

What we do not limit. Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law.

Losses we are not responsible for. We are not liable for loss of profit, revenue, business, contracts or goodwill, for loss or corruption of data (beyond restoring from our latest available backup), or for any indirect or consequential loss.

Our maximum liability. Our total liability to you under or in connection with these terms in any 12-month period is limited to the fees you paid us for P3S in the 12 months before the event giving rise to the claim. During a free trial, our total liability is limited to £100.

Except as set out in these terms, all other warranties and conditions are excluded to the extent the law allows.

14. Suspension and ending the service

• You can stop using P3S at any time. For paid plans, unless your order form or plan says otherwise, either of us can end the plan by giving 30 days' notice.
• We may suspend or end access straight away if you or your users seriously break these terms, put the security of P3S at risk, or fail to pay fees when due. Where reasonable, we will warn you first and give you a chance to put things right.
• We may end the service for any customer by giving 30 days' notice.
• When your account ends, you can ask us to export your customer data. We will delete customer data 30 days after the account ends, unless the law requires us to keep it. Copies in backups are rolled off within 35 days.
• Sections that by their nature should continue (for example liability, intellectual property and governing law) continue after the account ends.

15. Changes to these terms

We may update these terms from time to time. We will tell you about important changes by email or in the app at least 30 days before they take effect, unless the change is needed sooner for legal or security reasons. If you do not agree, you can stop using P3S before the change takes effect.

16. General

• You may not transfer these terms to anyone else without our written agreement. We may transfer them to another business that takes over P3S, and we will tell you if we do.
• If any part of these terms is found to be unenforceable, the rest still applies.
• If we do not enforce a right straight away, we can still enforce it later.
• These terms (with any order form or plan) are the whole agreement between us about P3S.
• Nobody other than you and us has any right to enforce these terms.

17. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.

For customers in Australia: nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law (or any other law) that cannot lawfully be excluded, restricted or changed. Where our liability for failing to meet such a guarantee can be limited, it is limited (at our choice) to supplying the service again or paying the cost of having it supplied again.

18. Contact

Platinum 3Sixty Ltd, Bullockstone Road, Herne Bay, Kent CT6 7NL, England. Email: enquiries@p3s.app. Website: https://p3s.app

Schedule – Data Processing

This schedule applies where we process personal information on your behalf as part of P3S. It is intended to meet the requirements of the UK GDPR and the Data Protection Act 2018 and, for Australian customers, to support your obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

A. Roles and details

• Controller: the customer. Processor: Platinum 3Sixty Ltd.
• People concerned: your staff and users, your subcontractors and drivers, and your clients and their contacts.
• Types of information: names, work emails, phone numbers, roles, sign-in records, timesheet hours, signatures and acknowledgements with time stamps, site photos (which may incidentally show people or number plates), GPS positions recorded when a user taps certain actions, vehicle check results and defects, fuel fills and receipts, and client contact details for quotes.
• Purpose: to provide, support and secure P3S for you.
• Duration: for as long as your account is active, and then until deletion under section 14.

B. Our commitments

1. Instructions. We will process personal information only on your documented instructions (which include these terms and your use of P3S's settings), unless the law requires otherwise. We will tell you if we think an instruction breaks data protection law.
2. Confidentiality. Anyone we allow to access the information is bound by a duty of confidentiality.
3. Security. We will take appropriate technical and organisational measures to protect the information, including access controls so each company only sees its own data, encrypted connections, encryption at rest by our database host, sign-in links sent by email and regular backups.
4. Sub-processors. You agree to us using the sub-processors listed below. We will tell you before adding or replacing a sub-processor, so you can object. We will put a written contract in place with each sub-processor giving equivalent protection, and we remain responsible for them.
5. Rights requests. We will help you, as far as reasonably possible, to respond to requests from people exercising their data protection rights, and pass on to you any request we receive directly.
6. Other help. We will give you reasonable help with security, breach notifications, data protection impact assessments and consultations with regulators.
7. Breaches. We will tell you without undue delay after becoming aware of a personal data breach affecting your information, and give you the details you reasonably need.
8. End of service. At the end of the service we will, at your choice, return (export) or delete the information, as set out in section 14, unless the law requires us to keep it.
9. Audits. We will make available the information reasonably needed to show we meet this schedule, and allow audits or inspections by you or your auditor on reasonable notice, at reasonable times and subject to confidentiality.
10. International transfers. We will only transfer personal information outside the UK where there is an adequacy decision or appropriate safeguards are in place, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

C. Approved sub-processors and services